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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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terry olszanecki

July 23, 2025

5  out of  5
rating by terry olszanecki
"The agents are very nice and knowledgeable."
We responded:
"Thank you Terry for the great review. Jody Jordan State Farm."
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DANY BRIANNA

July 22, 2025

5  out of  5
rating by DANY BRIANNA
"Very nice, helped me alot very kind"
We responded:
"Thank you for your great five star review. Jody Jordan State Farm"
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Cynque Tolefree

July 18, 2025

5  out of  5
rating by Cynque Tolefree
"Wonderful service with an extremely knowledgeable staff, very helpful experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eliram Farjoun

July 8, 2025

5  out of  5
rating by Eliram Farjoun
"A+ service thank you Tamara and Ashley!"
We responded:
"That is great to hear. Thank you for the great 5 star review. Jody Jordan State Farm"
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J A

June 24, 2025

5  out of  5
rating by J A
"I had a fantastic experience. The agent was very knowledgeable, responsive, and took the time to explain all my options clearly. I truly felt like they had my best interests in mind, and they made the entire process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for the excellent 5 star review. I love that we took the time to explain options and coverage. I appreciate you working with us. Jody Jordan State Farm"
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Stephanie Pope

June 24, 2025

5  out of  5
rating by Stephanie Pope
"Beautiful office, easy location, spoke with a woman that was not only kind but very knowledgeable. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Clarissa Bonilla

June 24, 2025

5  out of  5
rating by Clarissa Bonilla
"My experience here was pleasant. The agent who assisted me was very knowledgeable and explained the possible coverages well."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank You, Jody Jordan State Farm"
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Anastasia Jackson

June 24, 2025

5  out of  5
rating by Anastasia Jackson
"Staff are very friendly, Always have smiles on their face when you enter the office. Very attentive to your needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Thank You, Jody Jordan State Farm"
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Nico Jones

May 30, 2025

5  out of  5
rating by Nico Jones
"My experience in this State Farm in Norwich CT was amazing . Everyone was professional and friendly . Answered every question i had made me feel great to work with them and have insurance through State Farm . Amazing people and environment"
We responded:
"Thank you Nico for the great review. We appreciate you working with us. Jody Jordan State Farm"
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Mike White

May 6, 2025

5  out of  5
rating by Mike White
"Jody Jordan’s State Farm office has been very helpful and I have relied upon many aspects of their insurance offerings. No matter who you talk to there, they are always more than willing to help. If they don’t know the answer, they find someone who does. Insurance companies typically get a bad rap, especially recently, but I have confidence that I’m treated fairly, respectfully and honestly. My cars, my home, along with an umbrella policy are protected by policies that I feel are reasonable in cost and are backed by a reputable local business."
We responded:
"Mike thank you for the excellent review. We love being a local small business in the community we serve. If you need anything in the future please let us know. Jody Jordan State Farm"
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Brian A

April 26, 2025

5  out of  5
rating by Brian A
"Working with Katie at State Farm in Norwich, CT was a great experience. Her professionalism and deep knowledge made the process of setting up life insurance straightforward and easy to understand. She made me feel comfortable and confident throughout the entire process. I truly appreciate how smooth everything went, and I would highly recommend Katie to anyone looking for trustworthy and expert help with their insurance needs."
We responded:
"Thank you Brian for the excellent review and kind words for Katie. I am glad she was able to help you. Jody Jordan State Farm "
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Brandon Wright

April 25, 2025

5  out of  5
rating by Brandon Wright
"Awesome experience every time with Jody Jordan, the team is extremely helpful and friendly and they make me feel like I am valued and heard. Would highly recommend!"
We responded:
"Thank you Brandon for the excellent 5 star review. I thoroughly enjoyed helping you. Jody Jordan State Farm"
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John Maddern

March 31, 2025

5  out of  5
rating by John Maddern
"Jody Jordan State Farm was fantastic to work with. Sapphire was very informative and extremely helpful. Don't hesitate to give them a call for your insurance needs."
We responded:
"Thank you so much for the 5 star review. Sapphire is wonderful to work with. We really appreciate her as well. Jody Jordan State Farm"
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Richard Sikorski

March 27, 2025

5  out of  5
rating by Richard Sikorski
"Had bad experience with a number of insurance companies but a stop at State Farm and a chat with Hunter solved my issues. Hunter was pleasant and very helpful so everything was completed in less than an hour."
We responded:
"Thank you Richard for the excellent review. Hunter is always very helpful. We appreciate him as well. Jody Jordan State Farm "
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Julie Missino

March 22, 2025

5  out of  5
rating by Julie Missino
"7 years with this company and don’t plan on leaving them ever!!!! They really do treat me like family and not just a customer."
We responded:
"Julie thank you for the kind words and great review. We really appreciate our customers and try our hardest to help as much as possible. Jody Jordan State Farm Agent"
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Savannah Barrett

March 22, 2025

5  out of  5
rating by Savannah Barrett
"I’ve never had a more pleasurable experience with an insurance company than I had with this team. Not only were they patient and thoroughly answered all of my questions, they were able to get me more polices for less money than what I was previously paying. I would highly recommend this team to everyone I know. You guys are awesome !"
We responded:
"Savannah Thank you for the great 5 star review. I am glad you were able to save money and more importantly had a great experience having all of your questions answered. Jody Jordan State Farm Agent"
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John Heffernan

March 20, 2025

1  out of  5
rating by John Heffernan
"I called to check for a quote, and they apparently pulled mistaken information, but didn't bother to pick up the phone to call me to verify the details. From my experience, I can only confirm that contacting them was just a waste of time for both parties."
We responded:
"John, I do not have any contact information for you. If there is anything we can do for you please give us a call or let us know how to call you. I am sorry. Jody Jordan State Farm Agent"
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C Talenda

March 19, 2025

2  out of  5
rating by C Talenda
"I have had a few problems in the last 1-2 years out of the 15 I have been with them. I have canceled my policies due to reasons that it appears will probably be disputed anyways with the responses I am seeing here. I used to have good service here but that has changed in the recent year or 2. Being hung up on when I ask your name was the last straw for me. I could go on about my terrible encounter but for what?? So they can respond with a snark remark like in other reviews?? No thanks! But I now have others that will be canceling their policies as well due to this lack of customer service and disrespect. I would have recommended this office prior to 2 years ago....but definitely not now unfortunately! The positive of this is now I'm paying less and for more coverage through Geico. Blessing in disguise I guess..."
We responded:
"Courtney I am sorry for your experience. We really were trying to contact you as a courtesy reminder so that you did not have any issues with your insurance or the dmv. Jody Jordan State Farm Insurance "
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EMMANUEL ODEKUNLE

February 19, 2025

5  out of  5
rating by EMMANUEL ODEKUNLE
"Very patient and professional."
We responded:
"Thank you Emmanuel for the great 5 star review. Jody Jordan State Farm Insurance"
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Kelly Perusse

January 30, 2025

5  out of  5
rating by Kelly Perusse
"I've been with this agency for quite a few years and they have been amazing! Always there when you need them! Very great rates!"
We responded:
"Kelly thank you for great 5 star review we love that you have been with us for a few years. Jody Jordan State Farm"
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Michael Land

January 29, 2025

5  out of  5
rating by Michael Land
"She was awsome ! Very helpful and explained everything in a way I understood it very calm and polite"
We responded:
"Michael, Thank you for the five-review. I appreciate that my staff explained everything in a polite and professional manner. Jody Jordan State Farm Insurance"
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JJ WILSON

January 15, 2025

5  out of  5
rating by JJ WILSON
"Moved here from another state and very convenient and professional help getting my policies going here. Great job to the entire staff."
We responded:
"JJ, Thank you for the great five-star review. If you need anything in the future, please let us know. Jody Jordan State Farm Insurance"
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Nikita Alex

January 15, 2025

5  out of  5
rating by Nikita Alex
"Simply OUTSTANDING! I “shopped around” for the best insurance price for my cars and home, and State Farm turned out to be the best option. But what made this experience truly exceptional was the agent, Katie. She is incredibly nice and highly professional. I didn’t feel like just another customer—I felt like I was talking to a caring sister who genuinely has my best interests at heart. Thank you, Katie, for making this process so seamless and comforting!"
We responded:
"Nakita, Thank you for the great five-star review and the email. I am glad my staff specifically Katie was able to help in such a professional and pleasant manner. Jody Jordan State Farm Insurance"
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Timothy Rogers

January 14, 2025

5  out of  5
rating by Timothy Rogers
"Always available even on Christmas Eve saved my life that day"
We responded:
"Timothy I am glad we were able to help you on Christmas Eve. If you need anything else please let me know. Jody Jordan"
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Ken Mazur

December 13, 2024

5  out of  5
rating by Ken Mazur
"Great, helpful people who work efficiently."
We responded:
"Thank you so much Ken for the great 5 star review. I hope you have a great weekend and Happy Holidays. Jody Jordan State Farm Insurance "