Reviews
State Farm® Agent Jody Jordan
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Pierre
November 3, 2026
"Helpful staff"
"Thank you so much for the 5-star rating, pierre! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jody Jordan "
Denise Audet
October 30, 2026
"Staff are personable and well informed."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Joel Calluari
October 28, 2026
"Devin was very helpful setting me up with my auto policies!"
"Joel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Norwich insurance team is always here and happy to help. "
Kenny Carter
October 28, 2026
"Great people to talk communicate with respectful, great policies."
"Kenny, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Victor
October 28, 2026
"They helped me schedule dmv appointment!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jody Jordan’s team. "
Anise Chery
October 23, 2026
"Great service!"
"Anise, thank you for the fantastic review! We’re always here to support you with your insurance needs in Norwich. "
Stephanie Logan
October 23, 2026
"Top notch customer service!! Every agent we have spoken to has been wonderful!"
"Thank you for the 5-star review, Stephanie! We’re proud to serve the Norwich community and truly appreciate your support. "
Kevin Bogle
September 30, 2026
"I had a horrible experience with Jody Jordan's office. He said his office sent me texts and called me about adding my bank loan number and settong up directvdeposot but it is not true. Jody called me 14 times to set up the policy but did not follow up on billing. I checked my messages and texts and did not receive any. Watch out for Jody - he liesI.
I had a second weak performance when submitting a claim. I don"t think the employees there know how to help a customer. If a customer is having a concern with a claim, etc. - that is why the broker is there - to helo. They do not helo until you press the issue.
He has no idea what he is doing! When I transferred to anither broker, he forgot to move my wife's car over. Avoid!!!"
"Our corporate partners have reviewed your concern and underwriting upholds its decision as no error was made by the company or our office and multiple notices and attempts to contact you were provided to collect the information and premium needed. "
Normil Jean Jacques
September 21, 2026
"Good service!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Stephanie
September 10, 2026
"While shopping around for a great deal on my auto insurance. I ment Devyn. He was awesome."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Norwich to know you had such a great experience with us. "
Pat Harbour
September 4, 2026
"It is always great when you call the office, a real person, either Jody or his staff, are there to help with any concerns."
"Pat, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Battle VS Shorts
August 30, 2026
"The best customer service I have ever received from an insurance company. They really do treat you like family and go above and beyond !"
"Battle, thank you for the fantastic review! We’re always here to support you with your insurance needs in Norwich. "
caitlin menje
August 28, 2026
"Tamara helped me set up my renters insurance and she was absolutely amazing! She made the process quick and easy for me and took time to explain the exact breakdown of everything!"
"caitlin, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Joseph Theodore
August 27, 2026
"Tamara was a great help with my life insurance. She is truly God sent."
"Joseph, thank you for the fantastic review! We’re always here to support you with your insurance needs in Norwich. "
Kenneth Oneal
August 24, 2026
"Katie sizer was very nice and helpful throught out the whole process was my first time getting car insurance and helped explain everything to me she needs a raise!!"
"Thanks so much for the amazing review, Kenneth! We really appreciate your support here in Norwich. Just reach out anytime if you need us - we’re here for you. "
Mark Renfree
August 13, 2026
"A very big thank you to office manager Katie Sizer for all the excellent help getting me. set up and explaining everything to start my auto and life insurance policies. M.R."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Norwich. "
Tracey Edwards
August 7, 2026
"Incredibly helpful, great price and just nice people! That matters!"
"Tracey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
David Gauthier
July 30, 2026
"Good price and very polite."
"Hi David, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Jody Jordan, Your State Farm Agent "
Kyle Mansfield
July 29, 2026
"Jody was a pleasure to work with. Very professional and personable!"
"Kyle,
Thank you for the 5 star review!!! Congrats!!!
Jody Jordan State Farm Insurance"
James Robertson
July 6, 2026
"Devyn was very helpful!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jody Jordan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Karen Labrecque
June 23, 2026
"Very pleasant experience with State Farm. Reviewed and rewrote all our policies last week. Very easy process and the premiums are very competitive."
"Thank you for the amazing review, Karen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Makenson Guerrier
June 22, 2026
"Helped me with my insurance."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jody Jordan’s Team. "
Jasmine Johnson
June 18, 2026
"I have been a returning customer of Jody’s State Farm in Norwich, CT, and I continue to be impressed by the exceptional service I receive every time I reach out. The entire team is professional, knowledgeable, and genuinely cares about their customers.
Whether I have questions about my policy, need assistance with changes, or just want clarification on coverage, they always take the time to explain everything clearly and make sure I understand my options. They are responsive, friendly, and consistently go above and beyond to provide outstanding customer service.
It’s refreshing to work with an insurance office that treats you like more than just a policy number. Their dedication, attention to detail, and commitment to helping their clients are what keep me coming back. I highly recommend Jody’s State Farm to anyone looking for reliable insurance coverage backed by a team that truly cares about their customers.
Thank you, Jody and your team, for always providing such a positive experience!!!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jody Jordan’s Team here in Norwich . "
Denise Plantier
June 18, 2026
"Great Service and Great Prices. Totally Satisfied and would recommend to anyone"
"Thank you for the great review and recommendation to our agency."
Katie Johnstone
May 29, 2026
"Amazing rates, been with Jody since I first started driving!"
"We appreciate your review, Katie. We are so happy that you had such a wonderful experience with State Farm Agent Jody Jordan’s Team here in Norwich ! "